Privacy Policy

International Business English Coaching (the "Company") is a professional business English coaching service provider that operates in Hamilton, Ontario, Canada. The Company provides online services to individuals in Canada and other countries using the Zoom app. The Company is committed to ensuring the privacy of those who enroll in programs, visit the website, and use online services.

This Privacy Policy is intended to inform you about the Personal Information we collect about clients using our service, how we use it, whether we disclose it to anyone else, and how you can request access to your Personal Information or obtain more information about the Company's privacy policies and procedures.

What Personal Information Does the Company Collect and Why?

The company collects clients’ personal information as part of the ordinary course of business. "Personal Information" is any information that could be used to identify a person and may include the following ("Personal Information" ):

Name, address, and telephone numbers of the client;

Email address;

Payment information, including credit card numbers, when used as a form of payment;

Educational background and related information;

Audio, Video, electronic, visual, or similar information you may provide;

Usage and Device, internet, or other electronic network activity information.

Providing your Personal Information, either in person, by telephone, or online, constitutes your consent to the collection, use, and disclosure of such Personal Information by the Company to provide relevant services. 

The Company may use your Personal Information to provide you with appropriate recommendations for our services and information. 

Does the Company Disclose Personal Information?

The Company does not sell your Personal Information to third parties.  

Additionally, the Company may disclose your Personal Information where and when required or permitted by law to do so. Upon the sale of all or substantially all the company's assets, your

Personal Information will be transferred to a purchaser agreeing to use it for the same purposes outlined in this Privacy Policy

 How Does the Company Protect the Personal Information It Collects?

The Company has implemented appropriate safeguards and security measures to protect your Personal Information from loss, theft, unauthorized access, disclosure, copying, use, or modification. Security measures adopted by the Company include limiting the number of individuals who can access your Personal Information. All affiliates, suppliers, agents, employees, and other parties performing services on our behalf who handle Personal Information are bound to maintain the confidentiality of all Personal Information. They may not use the information for any unauthorized purpose.

Care shall be used to dispose of Personal Information to prevent unauthorized parties from accessing such information.

 Accuracy and Access

We are committed to ensuring that the Personal Information we hold for each client is accurate, up to date, and complete. You have the right to access your Personal Information in our files and to update or remove it as necessary, subject to any legal restrictions that prohibit such action. To access your Personal Information, please contact us by email, or mail at the address provided below. Please be sure to specify what information requires updating or removal.

Use of Analytics

We may also use a third party, such as Google Analytics, to help us gather and analyze information about the areas visited on our website (such as the most-read pages, time spent, search terms, and other engagement data) to evaluate and improve the user experience and the platform. For more information or to opt out using the Google Analytics opt-out browser add-on, see "How Google uses data when you use our partners' sites or Apps" and "Google Analytics and Privacy."

Email Privacy Statement:

International Business English Coaching adheres to the Canadian Anti-Spam Legislation (CASL) and ensures that all commercial electronic messages (CEMs) offer a safe unsubscribe option.

Concerns about Your Privacy

If you have any questions or concerns about privacy, confidentiality, or how the Company has handled a request for Personal Information, please get in touch with us at

International Business English Coaching

Rita Mobarak

27 Pine St.,

Hamilton, Ontario

L8P 2A2

Rita@internationalbusinessenglishcoaching.com